Tuesday, November 29, 2011

HEADLINE: Service Dogs Generally Well Accepted by Businesses

It's not a big problem to walk into the average business with a service dog, but you rarely see that fact in newspapers, Facebook, or other media. I hate to post material that mentions the difficult problems people do sometimes encounter without emphasizing the much greater number of times there is not a significant problem.  The other day I posted something about a problem business in Massachusetts, so let me give you the scoop on the many  businesses that treat us appropriately.

Just last week Maeve's Business Honor Roll added its 100th business. Note that this list contains only the businesses I REMEMBER to enter (I have significant memory and attention problems) and it includes only businesses Maeve and I have personally had a good experience in since we began documenting our good experiences seven months ago. These are not just local businesses that have gotten used to us either -- there are multiple businesses on the list from each of seven states.

Let me tell you about our experiences from today -- 100% positive in visiting six businesses and private medical facilities.  Our itinerary included:

Tuesday, November 22, 2011

CT DMHAS NW Region is IN THE KNOW about Psychiatric Service Dogs and Emotional Support Animals


Maeve and I love working in the northwest region of CT. The Department of Mental Health and Addiction Services staff are terrific and it's the location of a fabulous ICCD clubhouse -- Prime Time. We did an in-service for DMHAS staff (and at least one from Prime Time) last Thursday in Torrington CT and it was great!

While Maeve and I provided a lot of information to the attendees, we can take little credit for their enthusiasm about helping people with psychiatric disabilities get animals.  First, they love animals.  It's a good thing Maeve has thick hair -- she was petted so much she'd have bald spots if she were a lesser dog.  Second, they clearly love the people they serve. Their eyes lit up whenever we talked about them helping those people use their rights under federal law to get pets in no-pets housing without deposits or fees.

I was particularly thrilled by their response when I mentioned the author of my favorite essay, "Each time I recover enough, I borrow a dog," Larry Davidson, Ph.D. When I mentioned his name, they nearly cheered, "Oh yes! The Recovery Guy!"  I had just finished reading his book, A Practical Guide to Recovery-Oriented Practice: Tools for Transforming Mental Health Care. Until reading this book I had never felt comfortable using the term "recovery" to describe what I've done with my life since my  bipolar disorder became so disabling that I could no longer work. 

During the in-service, we talked about the rights of people with psychiatric disabilities to travel through their lives accompanied by their service dogs in virtually every place the public is allowed (under the Americans with Disabilities Act), to emotional support animals (pets) in no-pets housing without deposits or fees (under the Fair Housing Act). We also spoke about the rights of people with service dogs to bring them into hospitals and doctors offices, including the endorsement of this by the Center for Disease Control. I also talked about the impact that training and being accompanied by Maeve has made in my own life.  

There was one more bit of satisfaction I got during our presentation. Maeve and I did similar presentations last year for the members and staff of PrimeTime and for our Advocacy Unlimited mental health advocacy class in Torrington.  A staff member from Prime Time who was taking a Recovery University course offered by Advocacy Unlimited knew all the answers to the questions about the rights to animals granted by the ADA and FHA.  He'd just been tested on them in his RU course.  I hadn't been aware that this information had been incorporated into the Advocacy Unlimited courses and was thrilled to hear about it.

If you're involved with an organization that works with people with psychiatric disabilities, an educational organization that trains people to do such work, or any organization that might be interested in learning more about these rights, please see our webpage on our U.S. tour and our Contact Us page. We'd love to hear from you!

Monday, November 21, 2011

Psychiatric Service Dog Mistaken for Stuffed Toy


"OMG! It's a real dog!"

 We were in Cafemantic in Willimantic, CT. I was sipping a delicious ginger lemongrass infusion and researching lCCD clubhouses in Virginia for our 2012 Q1 cross-country tour. Maeve was doing her job--lying quiet and still  beside me with the lingering essence of a Trader Joe's gourmet peanut butter dog cookie on her tongue.

 After the young lady recovered her composure she got to meet Maeve and she and her companion peppered me with questions.  They weren't familiar with service dogs other than guide dogs for the blind.

 As soon as I finished with that I entered Cafemantic into into Maeve's Business Honor Role as our 100th inductee! They also got a Two Paws Up designation.

Saturday, November 12, 2011